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NAPANAPA Super Car Care Center Reviews

PRIVACY POLICY

This privacy policy sets out how NAPA Super Car Care Center uses and protects any information that you give NAPA Super Car Care Center when you use this website. NAPA Super Car Care Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. NAPA Super Car Care Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/10/2014. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Jasper
  • NAPA
  • World Pac
  • ASE Master Technician
  • ALL-DATA
  • BG Products
  • Car Care Aware

Testimonials

  • I want to thank your service center on the first class service I received for installing a new engine in my 01 F-150 (5.4 engine). Special thanks to Mr. & Mrs. Nichols for the work they did, by always keeping me informed on the progress on my truck, you guys were great. I am super happy with the way my truck now preforms. I have told my friends what y'all did for me, and how fast y'all did the work. Thanks again!
    -Sylvester N.

  • Friendly and Professional Service, no nonsense approach to the customer making you feel you trust this group of folks working on your vehicle and not worry about being overcharged or things being accomplished that are not required. I always take our Mercedes Benz there to NAPA Super Car Care Center!
    -Jim S.

  • Just wanted to thank everyone at the shop! I've been doing business with Joel for at least 10 years now. He has always been an honest, stand-up guy. The rest of the staff were all friendly and courteous, but Reagan in the garage area, is an amazing craftsman. The work he produces is second to none. I am so glad I stopped in and I will definitely continue to have my vehicles serviced at this Napa Car Care Center.
    -Matt R.

  • I was very happy with the service provided. They did everything they could to correct the problem with the car. Your people are very good at what they do.
    -Chris King

  • From the front desk to the mechanics; Outstanding performance, a job well done.
    -Jim Surgeon

  • We had our truck in for a seal replacement, which can be a difficult job. Thanks to Jessica for keeping us up to date with the status and the technicians for the professional work they did. Thanks and we'll be back.
    -Erin R.

  • The first thing I noticed upon walking in was how immaculate the place was. The people were extremely nice to me and took care of everything I needed while I sat in their furnished waiting room watching TV and using their free WiFi. They also had a coffee and tea stand with an assortment of different creams and sugars. If this place sounds impressive--it's because it is. I highly recommend this store.
    -R Siegel

  • Great people, great prices, great service. I highly recommend this place.
    -J. Smith

  • These mechanics are the "go-to" guys. They quickly assess your car or truck and give a detailed write up of what needs to be done and the price. They let you know about the warranties and road hazards on your newly purchased tires too.
    -S. Altman

  • I've never had a problem with this business. Chris is very professional and knowledgeable! I highly recommend this car care establishment!
    -K. White Massey

  • My second time around and these guys are awesome. I wouldn't go anywhere else.
    -T. Do'gi Aguero Ablao

  • Luke Becker is the best technician ever! He knows everything about everything .
    -M. Cartwright

  • This is the best repair shop I have ever gone to. Highly professional, great job, and really great people. I can't recommend it highly enough!
    -J. Veigel

  • I had a coupon for an oil change and tire rotation for $19.95. I walked in the door and was greeted "Ms Burdette?", went into the large nice waiting room, & was called back about an hour later. I fully expected to receive the "up sale" that I had received at other oil change shops. Not ONE additional charge, not one "You need". I was given a sheet of "suggestions". They WILL get my business again !!!
    -Sheila B.

  • ...Performed my requested services fast and professionally.
    -Robert M. - Virginia Beach, VA